The Telex process commences immediately upon payment confirmation, ensuring that you receive your Telex within 24 hours of payment confirmation.

Our rates are variable and dependent on the current RMB exchange rate. However, rest assured, we always strive to provide you with the most competitive rate.

Typically, RMB to China transactions with OlowoEx are processed swiftly, often within a few hours. However, the exact processing time may vary depending on factors such as the banking system and the time of day the transaction is initiated.

OlowoEx strives to provide competitive rates and minimize fees for RMB to China transactions. While there may be nominal fees associated with certain transaction types or currency conversions, we aim to keep our fees transparent and affordable for our customers.

Yes, OlowoEx provides real-time updates and notifications to keep customers informed about the status of their RMB to China transactions. Customers can track the progress of their transactions through our user-friendly platform or by reaching out to our customer support team for assistance.

Yes, OlowoEx prioritizes the security and confidentiality of our customers’ transactions. We employ robust security measures and encryption protocols to safeguard against unauthorized access and ensure the integrity of our platform. Additionally, our compliance with regulatory requirements further enhances the safety and trustworthiness of our services.

OlowoEx offers multiple channels for customer support, including email, phone, and live chat. Customers can reach out to our dedicated support team for assistance with their RMB to China transactions or any other inquiries they may have. Our team is available 24/7 to provide prompt and personalized assistance to our customers.